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MERCHANT CENTER FIX GUIDES

Fix “Inaccurate shipping costs” in Google Merchant Center

Typical Merchant Center message: Inaccurate shipping costs

Reviewed October 14, 2026 against Google’s published rules.

Google reports inaccurate shipping costs when the shipping rates in your Merchant Center settings or product data are lower than the rates your website shows at checkout. Google notes that lower rates can increase checkout abandonment, and that the shipping attribute, if you provide it, overrides the account-level rate.

How to fix it

  1. Read the examples in Google’s warning email, then review the Shipping services tab and any shipping attribute rates.
  2. Update the rates to match what your website charges at checkout. If exact rates are not possible, Google suggests slightly overestimating them.
  3. Send the product data again: upload a file, use the Content API, or import from another source.
  4. Request a review after the fix, or appeal if you disagree. Google says crawls usually finish within 24 to 48 hours.
  5. If you list products through a third-party platform, you may be able to request the review in that platform’s app.

Check your own catalog for these issues

FeedGuard checks product data, not shipping rates. Compare your Merchant Center shipping settings with a real checkout yourself.

Check my catalog free Check one product page ↗

Google’s requirement: support.google.com/merchants/answer/10248678. FeedGuard checks your data against published rules; Google makes the final approval decision.

Independent guidance. Google’s current documentation and decisions control. FeedGuard is not affiliated with, endorsed by or sponsored by Google or Shopify, and this guide is not an official Google Help Center page.