Your agreement and the seller
FeedGuard Fix and FeedGuard Care are provided and sold by DYNAMIC FIBER NETWORKS CO. (“we”, “us”). Our business mailing address is PO Box 1754, Land O Lakes, FL 34639. Contact us for support or legal notices at support@feed-guard.com.
These Terms, your accepted checkout record and the Billing, Cancellation & Refunds policy form your subscription agreement. The checkout record identifies the price and billing interval you accept. The billing policy controls billing and cancellation matters. Mandatory legal rights prevail over these documents.
You must be at least 18 and authorized to act for the business using this account. FeedGuard is offered for US business product catalogs. This description does not remove any consumer protection that applies by law. The preserved free-account Terms, version 2026-09-15, remain available. Accepting those free Terms did not accept this subscription.
What the service provides
FeedGuard Fix lets you check new and updated catalogs as often as you need, up to 1,000 variants each, with guided fixes, rechecks and downloads of the corrected catalog and Google Merchant Center feed. It does not include daily live checks or alerts, which belong to FeedGuard Care.
FeedGuard Care covers one store and up to 1,000 catalog variants. It provides scheduled daily checks of supplied public product and image URLs, comparison of supported price and stock information, readiness findings, issue history, supported catalog rechecks and exports. Email alerts require a verified account address and enabled alert settings. A large check may finish over several scheduled runs; this is not continuous or real-time monitoring.
The free allowance remains one successfully saved catalog check, without a payment card or automatic upgrade. Fix and Care are optional separate purchases with no paid trial. Planned features and examples are not delivery commitments.
With your separate Google authorization, FeedGuard can read Merchant Center product status and available performance reports. Google’s required permission also permits changes, but this integration uses it only for reporting. Shopify connections depend on their published availability and permissions. Monitoring does not itself change your store, submit a feed, run advertising or spend money on your behalf.
Checks can be incomplete or outdated. A blocked page, missing structured data or unknown image detail cannot establish compliance. Google and other platforms decide approval and can change their rules or access. FeedGuard does not guarantee product approval, traffic, revenue or uninterrupted listings. Review factual edits and exported files against your authoritative sources before using them.
Your data, account and permissions
You retain ownership of your materials and authorize us to process them as needed to provide and secure this service and meet legal obligations. Use only catalogs you own or are authorized to process. Do not submit customer lists, credentials, regulated personal information or unlawful content. Do not bypass limits, access another account or disrupt the service.
Keep your account and recovery credentials secure. You may disconnect an integration or pause monitoring in account controls; this stops the dependent service but does not cancel the subscription. Removing a saved Google connection and revoking permission in your Google Account are separate controls. A delivery already in progress may still complete after alerts are disabled.
The Privacy Notice explains storage, account closure and retained records. These Terms do not authorize selling your data, public endorsement using your business identity, or training a general-purpose AI model on your private materials. Keep original files and export reports you need before closing your account.
Price, payment and automatic renewal
FeedGuard Fix costs $9.99 USD per month and FeedGuard Care costs $29.99 USD per month, plus any applicable taxes disclosed at checkout. Stripe processes payment. By completing checkout for a plan and accepting these Terms, you authorize DYNAMIC FIBER NETWORKS CO. to charge that plan’s recurring amount at subscription start and each monthly renewal until you cancel. There is no paid trial and no undisclosed usage charge. Your checkout and Stripe records show the exact billing dates.
You can switch between the two plans in the billing portal reached from your account. Stripe shows the new amount, and any adjustment for the current period, before you confirm a change.
Creating a free account, connecting Google or uploading a catalog does not authorize payment. A failed payment can interrupt paid access. Renewal and payment recovery depend on your subscription’s current Stripe status; the account shows available billing controls.
Cancellation, refunds and account closure
Cancel future renewal in Account → Manage billing or cancel. Cancellation normally preserves access through the period already paid for. If the controls fail, email support from your account address. Monthly fees are not prorated merely because you cancel part-way through a month.
For an incorrect or duplicate charge, or inability to use the service because of a FeedGuard fault, contact support within 30 days of the charge for a refund of the affected amount, as described in the billing policy. This request period does not shorten a statutory right or prevent a lawful dispute or chargeback.
Account closure is separate from cancellation at period end: it requests immediate cancellation before removing the account. If billing cancellation cannot be confirmed, closure remains pending and the account is retained. Previously issued invoices and records required by law may remain. Closing a free account does not restore the free allowance.
Support and interruptions
Contact support@feed-guard.com for help. Responses may be provided by an identified automated assistant; you may request review by the service operator. No guaranteed response time, resolution time or availability percentage is included.
We will use reasonable care in providing the service and addressing reported material defects. Maintenance, provider outages or security incidents can interrupt it. We may restrict abusive or unauthorized use or suspend access when needed for security or legal compliance. Such restrictions do not remove refund obligations or mandatory privacy rights.
Responsibilities and limits
You remain responsible for your products, business decisions and permissions. FeedGuard is not legal, tax, investment, accounting or product-safety advice. This does not release us from our own obligations or from responsibility imposed by law.
To the extent permitted by law, neither party is liable for indirect or consequential loss, such as lost business opportunity. Each party’s total liability under this agreement is limited to the greater of US $100 or the service fees paid or owed for the 12 months before the event giving rise to the claim. These limits do not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, valid payment obligations, express refunds, required security or deletion duties, or liability that cannot lawfully be limited.
Changes, governing law and notices
We will give at least 30 days’ notice before a recurring price increase or material subscription change takes effect. It will apply only to a future period, with fresh consent where required. You may cancel before it applies. Changes do not retroactively alter an existing dispute or authorize broader integration access. If the paid service ends, we will address unused prepaid service and required remedies.
Florida law governs, subject to mandatory protections and forum rules that apply to you. These Terms do not require private arbitration or waive access to regulators or eligible small-claims proceedings. Contacting support is not a prerequisite to a nonwaivable remedy. We will give notice of an operator change and obtain consent where required.